Case Study: Eurochange
Established in 1975, Eurochange is an expert in foreign exchange, offering a range of services including travel currency purchase and overseas money transfers.
The company deals with thousands of transactions every day, involving more than 70 currencies and 194 countries. Customers are individuals, retailers and other businesses. They can access services by phone, online, or through one of Eurochange’s branches nationwide.
Eurochange is expanding rapidly and, following the opening of a branch in Worksop this month, now has 144 outlets in shopping centres or on the high street throughout England, Scotland and Wales. The company employs more than 500 people.
DRF has been appointed as a direct electrical contractor for Eurochange’s high street outlets and we’ve certainly been busy! Eurochange has been growing its network of branches year on year and, last year alone, opened 23 new ones. It has already unveiled three this year, and has plans for a further 22 in 2017, not to mention the ongoing refurbishment of some of its well-established branches.
The benefit of working as a direct contractor means that you can really get to know a company, and that’s certainly been the case with DRF and Eurochange. We know what they expect from us, and they trust us to deliver it. We work closely together throughout the whole process of each new fit-out or refurbishment to ensure the finished result is delivered on time and within budget.
We also find that being a direct contractor means we get to work on a regular basis with other Eurochange contractors. This helps us build up a great relationship, which is vital for the success of any project. We are big advocates of collaboration and communication between all parties on a project. It ensures that the entire process runs smoothly, saving time and money.
We approach all our projects with the same level of expertise and enthusiasm, carrying each one out to the highest standards, on time and on budget. We also believe that after excellent sales care and customer support is just as important as the job itself, helping to maintain the good working relationships we build up with our clients.
Our wealth of experience has been key to enabling us to cover all aspects of the electrical requirements for Eurochange’s branches. We are specialists in a wide range of elements, from wiring and data cabling to fire and security systems. Because of the nature of the business, security was a key consideration for Eurochange, and we worked closely with the business to design a bespoke solution to their requirements. Read more about our commercial electrical services and expertise here
From a retail point of view, we know that the needs of the business and its employees must be balanced with those of its customers. Lighting is a key factor in this. Not only does it provide well-lit working conditions for staff (vital when counting money!) but it also highlights key areas of the premises to customers, as well as creating a warm and welcoming atmosphere.
Why not give us a call to discuss your project? Call a member of our team on 0113 257 8212.